FlySmart

An official mobile application developed by the Malaysian Aviation Commission (MAVCOM).

Travel confidently and securely knowing your passenger rights are safeguarded with the innovative FlySmart mobile app.

The Malaysian Aviation Commission (MAVCOM) is delighted to elevate your travel experience by introducing the FlySmart mobile application. Establish a consumer account with MAVCOM by simply providing your email address, name, and phone number**, and journey with peace of mind knowing your rights protection is just a tap away!*

By registering on the FlySmart app, passengers can file complaints* directly to MAVCOM regarding any flight-related service issues, non-compliance, or violations encountered during air travel. Instantly capture photos and attach supporting documents to your reports to build a stronger case. Get real-time notifications as your complaints move from submission to resolution and monitor their status using the Case History list.

Stay informed with essential travel updates, including national flight disruptions, breaking travel news, and other significant events, through direct news broadcasts in your FlySmart app. With convenient links to the FlySmart website and Facebook page integrated within the app, essential passenger rights information is immediately accessible.*

Download and install the FlySmart mobile app today and travel smarter with FlySmart!

*A continuous internet connection is required.

**Your personal information will be used exclusively for MAVCOM's complaint management purposes.

**Please review the Personal Data Privacy Disclaimer at https://flysmart.my/en/flysmart-app-disclaimer/

What's New in the Latest Version 2.5.4

Last updated on Oct 20, 2024

1) Additional features
- Travel Advisory
- Know Your Rights
- Account Deletion
- Refund Process
2) Bugs fixes
3) Design improvements