Samsung Smart Switch Mobile

Transferring data from your old phone to your new Samsung Galaxy device is seamless with the Samsung Smart Switch Mobile app. This powerful tool facilitates the transfer of all your essential content, ensuring you don't miss a beat as you switch devices.

Features:

• Comprehensive transfer of all your content from your old phone to your new Galaxy device.
• Compatibility with a wide range of devices, including iOS, Android, and PC.
• Flexible data transfer options to suit your needs.
• Free to download and user-friendly interface.

If you encounter issues downloading the app from the Google Play Store, consider the following steps:

• Reboot your phone, navigate to Settings → Apps → Google Play Store → Clear cache and data, then attempt to download again.

With Smart Switch, you have the freedom to transfer contacts, music, photos, calendar entries, text messages, device settings, and more to your new Galaxy device. Additionally, Smart Switch helps you rediscover your favorite apps or suggests similar ones available on Google Play.

Who can transfer?

• Android owners:
  • Wireless transfer: Requires Android 4.0 or higher.
  • Wireless transfers from a compatible Android device to a Galaxy device: Android 4.0 or higher. Note that non-Samsung devices with Android versions lower than 6.0 can only connect with Galaxy devices that support a mobile AP.
  • Wired transfer: Requires Android 4.3 or higher, a charger cable, and a USB connector.
• iOS owners:
  • Wired transfer from your iOS device to your Galaxy: Requires iOS 5.0 or above, an iOS device cable (lightning or 30 pin), and a USB connector.
  • Import from iCloud: Requires iOS 4.2.1 or higher and an Apple ID.
  • PC/Mac transfer using iTunes: Requires Smart Switch PC/Mac software, available at http://www.samsung.com/smartswitch.
• Windows Mobile owners:
  • Wireless transfers: Requires Windows OS 10. For more information and step-by-step directions, visit http://www.samsung.com/smartswitch.

What can be transferred?

• Contacts, calendar (device content only), messages, photos, music (DRM-free content only, not supported for iCloud), videos (DRM-free content only), call logs, memos, alarms, Wi-Fi settings, wallpapers, documents, app data (Galaxy devices only), and home layouts (Galaxy devices only).
• App data and home layouts can be transferred by upgrading your Galaxy device to M OS (Galaxy S6 or higher).

Which devices are supported?

• Galaxy: Recent Galaxy mobile devices and tablets (from Galaxy S2). Note that for Galaxy S2, older OS (GB/ICS) versions may cause incompatibility. If your S2 does not work properly, try after a firmware update.
• Other Android devices: HTC, LG, Sony, Huawei, Lenovo, Motorola, PANTECH, Panasonic, Kyocera, NEC, SHARP, Fujitsu, Xiaomi, Vivo, OPPO, Coolpad (DazenF2), RIM (Priv), YotaPhone, ZTE (Nubia Z9), Gionee, LAVA, MyPhone (My28s), Cherry Mobile, Google (Pixel/Pixel2).

Note that due to compatibility issues, it may not be possible to install and use Smart Switch on certain devices. To ensure a successful transfer:

1. Both devices must have at least 500 MB of free space in their internal memory.
2. If using a wired connection, your device must support the 'Transferring media files (MTP)' USB option.
3. If you have a non-Samsung device that frequently disconnects from the wireless network, go to Advanced Wi-Fi settings, disable the “Wi-Fi initialize” and “Disconnect low Wi-Fi signal” options, and try again. (These options may vary depending on your device manufacturer and OS version.)

Application permissions:

The following permissions are required for the app service:

• Required permissions:
  • Phone: Used to confirm your phone number.
  • Call logs: Used to transfer call log data.
  • Contacts: Used to transfer contacts data.
  • Calendar: Used to transfer calendar data.
  • SMS: Used to transfer SMS data.
  • Storage: Used to save the files necessary for data transfer.
  • Microphone: Used for high-frequency audio when searching for Galaxy devices.
  • Bluetooth: Used to search for nearby Galaxy devices using Bluetooth.
  • Location: Used to connect to devices using Wi-Fi Direct, making your location available to nearby devices.

If your system software version is lower than Android 6.0, please update the software to configure App permissions. Previously allowed permissions can be reset in the Apps menu in device settings after the software update.