Mein o2

Discover the convenience and power of the Mein o2 app, a multiple award-winning application designed to bring the most essential services and advantages directly to your fingertips, anytime, anywhere. Whether you're on a prepaid or a contract plan, the Mein o2 app offers a comprehensive, at-a-glance view of your mobile services. For business customers, the o2 Business App is available to cater to your specific needs.

For Contract Customers

• Check Consumption: Keep track of your data usage at home and abroad, as well as your telephony and SMS usage outside of flat rates. You can even monitor this via a convenient home widget.
• Tariff Details and Options: Easily view details about your current tariff and book additional options to suit your needs.
• Customer Data Management: Update your personal information on the go, ensuring your details are always current.
• Invoices and Itemized Bills: Access your invoices and detailed billing records (EVN) at any time.
• SIM & Contract Services: Manage number portability, order and activate eSIM, and handle third-party services among other features.
• Network Check and Fault Report: Perform a live check of the o2 network and report any issues directly from the app.
• Priority Loyalty Program: Enjoy new customer benefits every month with our exclusive Priority loyalty program.

For Prepaid Customers

• Data and Unit Usage: Monitor your data volume and units (minutes & SMS) to stay on top of your usage.
• Credit Management: Check your current credit balance and top up easily whenever you need to.
• Tariff Changes and Options: Switch tariffs or book additional options to tailor your plan to your needs.
• Customer Data Management: Conveniently update your personal information from anywhere.
• Network Check: Perform a live check of the o2 network to ensure you're connected.

For My Handy Customers

• Contract Information: Access detailed information about your My Handy contract.
• Digital Invoice: View your invoice digitally for easy access and management.
• Installment Plan: Gain insight into your installment plan details.
• Early Payment: Take advantage of early payment options if available.

Please Note

The Mein o2 app is designed for o2 private customers. Business customers should use the o2 Business App. Please be aware that Alice Mobile connections and services from third-party providers are not supported within the Mein o2 app.

Liability/Requirements

Please note that this app relies on the online services provided by Telefónica Germany. While we strive for constant availability, we cannot guarantee it. To use the Mein o2 app, you must have an account at o2online.de.